The City Aparthotel Munich and the LINDEMANN HOTELS® in Berlin are already using our solution for uploading 3G proofs very successfully. We asked Saskia Dahm, Assistant General Manager, City Aparthotel Munich and Jennifer Seeckt, Sales & Guest Relations, LINDEMANN HOTELS® about the benefits of the solution and how hotel guests use the option to digitally upload 3G proofs.
How is the digital upload of 3G proofs used at your hotel?
We have completely changed our check-in to a self check-in service, also the registration forms can only be filled out digitally. In addition, our guests can now upload the COVID-19 proofs. For us, this is a great relief at the reception – the solutions support us perfectly here and we can offer a hygienic service. – Saskia Dahm, City Aparthotel Munich.
The solution is also actively in use at our company and is currently indispensable. We already point out before the stay that the 3G rules apply and that the proofs have to be uploaded. Our guests like to use this and it speeds up the check-in process. The majority of our guests use this option and upload, for example, the vaccination certificate already from home. – Jennifer Seeckt, LINDEMANN HOTELS® Berlin.
What are the advantages of the digital upload option for 3G proofs?
“For us, the biggest advantage is that querying 3G proofs can no longer be forgotten.”
For us, the biggest advantage is that we can no longer forget to ask for proof. Our guests are automatically reminded to provide proof of 3G certificates and can easily upload them via their own smartphone during online check-in. We no longer have to think about the query and the check-in goes smoothly without waiting at the reception. – Saskia Dahm, City Aparthotel Munich.
“The complete handling of the query is made easier – we keep track of everything.”
The option that you can refuse the tests or the verification is awesome. Here, our guests automatically receive an email that the verification is not valid, if we notice such a thing. We can then easily keep track in the backend whether the proofs have been deposited for all bookings or where the proof is still missing.
So far, the solution has been very helpful to us in the current situation and has minimized the workload in the daily hotel routine. In addition, the solution is available to us free of charge, which we also appreciate very much – and provides us with immediate help. – Jennifer Seeckt, Sales & Guest Relations, LIINDEMANN HOTELS®
For more information on our new free solution for uploading Corona 3G proofs at the hotel, click here. Or simply send us an inquiry.
We will be very happy to advise you.
