Digitization with Heart: straiv Celebrates 10 Years of Innovation and Customer Satisfaction

On April 25, 2025, straiv celebrates not only its 10th birthday but also a decade full of digital innovations – and all without external investors! We proudly look back on 10 years of successfully developing digital solutions that delight hoteliers and guests alike. With a customer satisfaction rate of 98%, we are more motivated than ever to continue shaping the digital future of the hotel industry innovatively. On this occasion, we present 10 unbeatable reasons why hotels should choose straiv now:

1. The Digital Guest Journey from a Single Source – Seamless and Efficient

Imagine your guests could manage their entire stay digitally – from check-in to ordering room service and payment. With straiv, this vision becomes reality. Our solutions cover the complete digital guest journey and enable seamless processes that simplify the stay for both your guests and your staff. Guests benefit from a smooth and autonomous experience and can move directly to the enjoyable part of their trip: relaxing, exploring, and experiencing.

2. Maximum Flexibility for Your Guests – Online Check-in & -out Without App Download

In today’s world, travelers expect flexibility and convenience. With straiv’s web-based Online Check-in & -out you enable your guests to handle all necessary formalities digitally – without the hassle of downloading an app. This saves valuable time and increases satisfaction even before arrival. The web-based solution is platform-independent and works on all devices, allowing guests to access the web app anytime and from anywhere.

The digital guest journey simplifies the check-in process

3. More Time for Guests Through Significant Relief for Your Staff

Time is a precious commodity in the hotel industry. straiv’s solutions relieve your staff of administrative tasks, giving them more time for personal guest care. Satisfied employees are more motivated, efficient, and significantly contribute to a positive on-site experience. This results in lower employee turnover and increased guest satisfaction. Ralf Gross, Director of Front Office at Estrel Berlin, explains: “We can individually customize all content and the design of the web app. Our guests don’t have to download an app, which enormously increases the usage rate. Around 80% of check-ins are now done online. The use of digital processes has proven to be an effective way to offer our guests a convenient and fast check-in experience while also relieving our staff. We can wholeheartedly recommend straiv.” Click on this video to see how the Estrel Berlin successfully uses straiv and its solutions.

4. Constant Product Innovations – Always One Step Ahead

Standing still is moving backward. That’s why straiv continuously works on the further development of its products and offers innovative solutions that allow you to constantly provide your guests with new digital highlights. Our Upselling tool is just one example of how you can tap into additional revenue streams with straiv while also increasing guest satisfaction. Stay ahead of the curve with straiv and rely on digital solutions that will sustainably advance your hotel.

5. Modular and Individual – A Solution Perfectly Tailored to Your Needs

Every hotel is unique. That’s why straiv’s solutions are modular and can be individually adapted to the needs of each hotel. Whether you run a small boutique hotel or a large hotel chain, straiv offers you the right solution for a successful digital transformation. Design the digital guest journey according to your preferences and benefit from maximum flexibility – also financially!

6. Seamless Interfaces – Optimal Integration into Your System Landscape

From the very beginning, straiv has focused on strong partnerships and offers seamless interfaces with leading providers of PMS, payment, and locking systems. The close collaboration with our partners ensures optimal integration of our solutions into your existing system landscape. This way, you can be sure that all systems work together smoothly and that you have the experts for each area at your side.

7. High Customer Satisfaction – The Proof is in the Pudding

98% of our customers would recommend straiv. This high customer satisfaction is the result of our many years of experience, our innovative solutions, and our dedicated team. We place great emphasis on personal support and provide you with a dedicated contact person who will assist you with all your questions and concerns. The positive feedback from our customers is proof of this.

We greatly appreciate the personal support from straiv. If we have a concern, we receive a response directly from the Stuttgart office within a very short time, and we are immediately helped. Our personal contacts are always available and provide the exceptional customer service we expect from our technology partners for a smooth process.

8. Made in Germany – Quality and Reliability

straiv is a self-financed German company based in Stuttgart. We stand for quality, reliability, and innovation “Made in Germany.” Since our founding 10 years ago, we have pursued a sustainable growth path and continuously develop our solutions. With our move in November to our new, spacious office in Stuttgart-Vaihingen spanning 1178 square meters, we have created optimal conditions for our forward-looking developments. The close proximity fosters efficient collaboration between teams and enables direct, responsive handling of concerns. This in turn ensures first-class customer support and significantly contributes to success and satisfaction.

9. Happy Employees, Happy Customers – Our Recipe for Success

We are convinced that satisfied employees are the foundation for satisfied customers. That’s why we place great emphasis on a positive working atmosphere, promote the personal and professional development of our employees, and offer them attractive working conditions. Our international team from 29 countries brings diverse perspectives and experiences and significantly contributes to the success of straiv.

10. straiv Birthday Offer – Our Gift to Hotels to Celebrate 10 Years!

Celebrate our 10th anniversary with us and benefit from our exclusive offer! Secure a 10% discount on all packages for contracts concluded between April 15, 2025, and May 31, 2025. This offer applies to 36-month contracts and cannot be combined with other discounts or offers.

Arrange a non-binding demo appointment or contact your representative directly with “straiv10Jahre”.

We look forward to the next 10 years of innovation and success – together with you!