AI-supported guest communication – around the clock.

Chatbot for Hotels

The straiv chatbot brings artificial intelligence to your hotel. Available as an add-on for the Digital Concierge or directly on your hotel website, it revolutionizes digital guest care in the hotel industry - with personal, multilingual support in real time. Relieve your team and offer an outstanding guest experience at the same time.

More than 3,400+ hotels are already optimizing their digital guest journey with straiv. When will you start?

Advantages

Digital guest service that inspires - and takes the pressure off your team

Intelligent guest service

Whether wellness, restaurant or check-out: the chatbot delivers the right information in a matter of seconds - in natural language and with a real understanding of the context.

Available 24/7

Your guests receive help immediately - whether at 3 a.m. or in the afternoon. The chatbot answers inquiries within seconds and at any time.

Seamlessly integrated

Whether in straiv or on your hotel website: The chatbot integrates seamlessly into your existing processes.

Communication in over 50 languages

Your guests receive information in their native language - immediately, correctly and professionally. So everyone feels completely understood and well looked after.

Relief for your team

The chatbot answers typical guest inquiries intelligently and automatically - leaving your team more time for personal support.

Intelligent upselling

The chatbot recognizes potential for upselling and proactively communicates suitable offers.

Smart service that inspires

straiv's AI chatbot answers guest inquiries immediately - in natural language, around the clock and on any device. The result is a modern experience that goes far beyond traditional FAQs and is truly convincing.

Less effort, more time for the essentials

Whether WLAN password or breakfast times: The chatbot takes over repetitive tasks and noticeably relieves your team. At the same time, your hotel remains personal - with more room for genuine hospitality on site.

Book your free demo now

More than 3,400 hotels and hotel groups in 30 countries already rely on straiv solutions

straiv Blog

More information about the straiv chatbot