Contactless and personalized hotel service for your guests
Digital Concierge
Offer a contactless service in the hotel with the digital concierege. With our digital concierge you will increase additional sales, optimize room cleaning, receive better guest feedback and get more direct bookings.
Join 3,000+ amazing hotels that use straiv to optimize their digital guest journey.
Advantages
The digital concierge from straiv without app download!
More revenue through direct bookings
Increase additional sales and direct bookings through direct promotion in the digital guest portfolio.
Protect the environment
With the Green Choice option, room cleaning can be optimized and unnecessary cleaning operations are reduced.
A contribution to more sustainability
Saving paper and resources for conventionally printed guest folders.
Increase hotel rating
Respond to negative feedback internally and publish positive feedback directly on the public pages.
Without app download
Customization of the solution to the hotel design, no app download required for guests.
Available at any time
Guests have all hotel information at their fingertips and can book services via their smartphone.
Optimize room cleaning and save costs
With the option "Cancel room cleaning" - Green Choice - your guests have the simple possibility to inform you that they do not need cleaning for the next day. This information reaches your responsible staff directly, who can then optimize your housekeeping route
Increase additional sales
Generate revenue before your guests' stay with personalized offers and services for your guests. Offer an additional breakfast, a cab service for the arrival or spa offers, to increase the anticipation of the stay. Send offers and services to your guests via push messages to ensure a direct communication with your guests.
Improve guest feedback
With the digital concierge, you have the possibility to request feedback from your guests even during their stay. Good feedback is immediately shared on public platforms (such as Trip Advisor). Feedback that is less good can be kept internally and will not be visible on the platforms. This allows you to respond directly and turn an unsatisfied guest back into a satisfied guest.
More direct bookings
Integrate your booking route and use the digital concierge as another direct booking channel, free of commissions to third-party providers. Use push messages to send direct booking offers to guests who have already left your hotel.
I hereby confirm that I agree with the processing of my personal data collected for inquiry according to straiv privacy policy. For more information, please see our privacy policy.
Book a free demo now
More than 3,000 hotels and hotel groups in 29 countries already rely on straiv solutions.
- Quick setup.
- Directly in the browser without app download.
- For hotels of any type and size.
straiv Blog
More info about the digital guest directory
