Digital Door Opening
for Hotels

Straiv and its integrations with renowned locking system manufacturers offer maximum flexibility. Guests can choose to open their room door via smartphone using a web key, by entering a PIN code, or by using a classic key card. The hotel decides which type of access to offer, either completely digital or a combination of contactless access and physical media.

By implementing keyless access systems, hotels can reduce operational costs and increase efficiency, as manual key handovers are no longer required. This enables a seamless 24/7 check-in process, which ensures profitability, particularly for serviced apartments and hotels with limited night staff.

A hybrid system combines digital innovation with proven standards, thus catering to the preferences of every target group, from digital natives to traditional travelers. While many guests appreciate the mobile web key, the additional option of key card encoding at a kiosk offers maximum reliability and flexibility in day-to-day hotel operations.

Yes, by integrating self-service kiosks or reception tablets, guests can encode and collect their physical key cards completely independently. This process is fully automated, allowing for check-in and key issuance around the clock (24/7) without the need for front-office staff to be present.

The integration is seamless, with the digital key embedded directly into the user interface of the digital guest directory. In addition to the door opener, guests can find all relevant hotel information, Wi-Fi details, and other offers in one central location. This deep integration ensures an intuitive user experience and encourages the use of additional hotel services during the stay.

After a successful digital check-in, the guest authenticates themselves at the kiosk or tablet and can encode a blank key card directly on the spot. The straiv software communicates seamlessly with the locking system (e.g., ASSA ABLOY, Salto, or Schulte-Schlagbaum) to activate the card for the assigned room within seconds.

For self-service card issuance, you need either a modular self-service kiosk or a reception tablet with a connected card reader. These hardware components can be easily integrated into your existing infrastructure, enabling professional, automated key management on-site.

Guests enjoy total freedom of choice and eliminate wait times, as they are no longer dependent on manual key issuance by staff. Whether it’s quick access with a single click on a smartphone or the use of a familiar key card—this stress-free and autonomous room access ensures a positive first impression and a modern guest journey.

All communication between the straiv software, the kiosk, and your locking system takes place via highly secure, encrypted interfaces such as Secure Connect Plus. This ensures that key cards and digital keys can only be created for authorized guests and for the duration of their booking, which guarantees the highest security standards.

Digital door access is a central component of the digital guest journey, as it bridges the gap between online check-in and the physical stay. It serves as a strategic tool for increasing efficiency and enables data-driven processes that maximize return on assets. When combined with a digital concierge, room access becomes part of a holistic, modern brand experience.