Getting paid has never been easier
Digital Payment
for Hotels
Whether PayPal, Apple Pay or credit card: digital payments give guests a fast, secure checkout experience – fully integrated into the digital guest journey. You stay in full control of payments, reduce errors, and benefit from reliable integrations with leading payment providers. You decide when payments are taken.
The investment pays off
These hotels have already programmed their payment systems for the future
Payment really can be
this easy
Check-out in seconds
Guests pay conveniently via smartphone or key card at the end of their stay. No queues, no stress – just a modern check-out experience.
Error-free PMS synchronisation
All payments are automatically transferred to your PMS. No manual entries, no avoidable errors – just clear and reliable oversight.
Flexible for every payment method
Credit card, Klarna, PayPal, Apple Pay: you decide which payment options to offer, while covering all common methods.
Security you can rely on
PCI-compliant and fully encrypted, guest and hotel data remain protected at all times, with your payment and authorisation rules adding an extra layer of security to every transaction.
Payments on your terms
You define when guests can or must pay. Digital payment can be optional or mandatory, and you can set authorisation rules or pre-authorise amounts on the guest’s card.
Efficiency for your team
Automated processes take over routine tasks and reduce administrative pressure – giving your staff more time for genuine hospitality and service quality.
Automated processes instead of manual checks
Only when payment data flows automatically from the guest into the PMS does the digital guest journey become truly seamless. Manual steps disappear, billing becomes error-free, and cash flow stays secure. At the same time, you build trust with guests through fast, transparent, and reliable payment processes. Create a scalable infrastructure that removes administrative barriers instead of relying on outdated, poorly integrated payment systems.
What your peers say about working with us
“With Straiv’s solutions, we save staffing resources equivalent to 8–10 employees for a 24/7 front desk and can deploy our team more flexibly for guest service.”
Markus Eppinger.
Managing Director @CLOUD N°7 APARTMENTS
All common payment methods in one platform
Guests expect flexibility throughout their stay. Whether Apple Pay, Google Pay, PayPal or credit card – our partner integrations let you offer exactly the options that drive conversion. Straiv covers the full spectrum: from online payments during web check-in or check-out to on-site payments via hotel payment terminals. All transactions are consolidated in your PMS, giving you full control while guests enjoy a seamless, modern payment experience.
Our fully integrated partners
We work with all major payment providers in the industry. Together, we’ll find the solution that best fits your use case.
- Adyen: State-of-the-art technology for global payment flows
- Planet: Specialised in connected payment solutions for hospitality
- Nexi / Computop: Maximum security for digital transactions
- Apaleo Pay, ASA Pay, Ibelsa Pay: Native cloud integrations for modern PMS environments
- Worldline: Tailored payment solutions for travel and hospitality
Efficient payments through strong partnerships
For hotel payments that truly reduce workload, flawless technical communication between systems is essential. Straiv delivers exactly that. Our integrations with leading payment partners are designed to fully automate hotel payments, synchronise data in real time, and process transactions securely.
FAQ
Everything you need to know about Digital Payment
Digital payment enables the automated processing of transactions via the guest's smartphone or at a self-service kiosk. Hoteliers benefit from a significant reduction in manual billing errors and an accelerated guest journey.
By shifting the payment process to online check-in or check-out, administrative tasks are eliminated. The hotel team gains time that can be used for personal guest care. Furthermore, a fully automated process prevents queues at the reception during peak times.
The seamless integration of payment providers allows guests to book and pay for ancillary services such as breakfast, parking, or room upgrades directly during the digital process. Personalized offers encourage impulse purchases, which increases the revenue per guest. Automated payment rules ensure the smooth settlement of all services provided.
Yes, digital payment solutions rely on the highest security standards such as PCI-DSS compliance and encrypted data transmission via Secure Connect Plus. Identity verification is conducted in a legally compliant manner via SCA procedures and digital registration forms, which makes the check-in and payment processes fully GDPR-compliant.
Efficiency-driven businesses, such as serviced apartments or hotel chains, particularly benefit from the cost savings achieved through the full automation of payment and check-in processes. Independent hotels also use digital payment to counteract staff shortages and provide their guests with modern 24/7 service. The scalability of the software architecture makes the system attractive for hotels of any size.
Yes, the combination of Straiv and kiosk hardware enables guests to perform an autonomous check-in, including on-site payment via terminal. The integration of partners like Adyen or Planet Payment ensures that keycards are only encoded and issued after successful payment. This guarantees secure 24/7 operations without the need for physically present staff.
Digital payment makes the guest journey more flexible as guests can settle their bills before arrival or conveniently from their room. The checkout process is significantly shortened by digital invoice delivery. The result is a modern, seamless experience that improves guest satisfaction.
The prerequisite is a compatible interface with the existing Property Management System (PMS) as well as a supported payment provider. The setup is performed once by an expert team that ensures seamless real-time synchronization of payment data. Thanks to API-based web app technology, no native app installation is required on the guests' devices. This is the complete overview of all currently integrated Straiv partners: https://straiv.io/de/tech-partner