The relaunch of the hotel business is imminent. In order to be able to comply with all hygiene and distance regulations, it is necessary to set up a well thought-out hygiene concept. Digital solutions are an effective addition here. With the support of digital solutions, employees are relieved and guests can be proactively made aware of all measures. A digital service helps to minimize contact with guests (for example, during check-in, guest service and communication).
Contactless service with the Digital Guest Directory
The digital guest directory gives hotel guests quick and easy access to all hotel services via any end device, without additional apps and tablets. This way, guests can book all hotel services contactlessly and find out about hotel offers via their own end device. For example, make your hotel restaurant menu available digitally on the hotel guests’ end device and offer further services contactlessly via your guests’ smartphone.
Communication of the special hygiene measures for a clean and virus-free room
You have the opportunity with the digital guest directory to communicate all relevant information that the special hygiene measures entail to the guests. Surely your guests also want to be reassured and be sure that additional cleaning precautions have been taken and, in particular, that room cleaning has been adapted to the new hygiene standards. To effectively communicate this wealth of new, very important information, use the digital guest directory. Guests can access the information at any time, for example via their own smartphone.
Contactless Check-in in compliance with distance regulations
With the digital solution, it is possible to set up a mobile self check-in at a distance of 2 meters from the reception staff. Alternatively or additionally, your guests can check in contactlessly via their own smartphone with the mobile online check-in. Hotel guests can also enter all data relevant for check-in (registration form) already at home directly after booking. How does this work in detail? After booking, a booking confirmation is automatically sent by mail (via corresponding booking platform providers or via our solution). In this mail, you can insert a link via which the guests can then directly access the solution and easily enter all relevant data for check-in from home, on the road or upon arrival at the hotel. With a corresponding interface to your hotel management system, all data is transferred automatically.
Hygiene concept in the hotel: rapid implementation with digital solutions
- Contactless online check-in (including registration form)
- Digital Guest Directory (effective communication of your cleaning measures, contactless service, digital menu, etc.)
- Guests do not need to download an app (available for every hotel guest on every device)
- The establishment of a mobile self-check-in, with 2 m distance from the reception staff, possible
Let us advise you on contactless Check-in, including a Digital Guest Directory from straiv by CODE2ORDER and send us a non-binding inquiry.
We have summarized all practical tips in our guide ‘Hygiene concept in the hotel – fast implementation with digital solutions’ for download.
