Contactless and personalized hotel service for your guests
Digital guest directory
Offer a contactless service in the hotel with the digital guest wallet. With our digital guest portfolio you will increase additional sales, optimize room cleaning, receive better guest feedback and get more direct bookings.
Join 3,000+ amazing hotels that use straiv to optimize their digital guest journey.
The digital guest directory from straiv without app download!
Optimize room cleaning and save costs
With the option "Cancel room cleaning" - Green Choice - your guests have the simple possibility to inform you that they do not need cleaning for the next day. This information reaches your responsible staff directly, who can then optimize your housekeeping route
Increase additional sales
Generate revenue before your guests' stay with personalized offers and services for your guests. Offer an additional breakfast, a cab service for the arrival or spa offers, to increase the anticipation of the stay. Send offers and services to your guests via push messages to ensure a direct communication with your guests.
Improve guest feedback
With the digital guest directory, you have the possibility to request feedback from your guests even during their stay. Good feedback is immediately shared on public platforms (such as Trip Advisor). Feedback that is less good can be kept internally and will not be visible on the platforms. This allows you to respond directly and turn an unsatisfied guest back into a satisfied guest.
More direct bookings
Integrate your booking route and use the digital guest folder as another direct booking channel, free of commissions to third-party providers. Use push messages to send direct booking offers to guests who have already left your hotel.
Guests promote guests
With the 'Guests recruit guests' function, your guests have the opportunity to promote your hotel to friends and recommend a stay with you. Via social media or by email, you can send them a link for the next direct booking.
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More than 3,000 hotels and hotel groups in 29 countries already rely on straiv solutions.