The Digital Guest Journey for your hotel
Let your guests Check-in online via their own smartphone. straiv is your provider for a Digital Guest Journey.
Schließen Sie sich 2.500+ fantastischen Hotels an, die mit der digitalen Guest Journey von straiv ihre Hotelprozesse optimieren.
NEW
Check-in Kiosk by straiv & Kiosk Embedded Systems
The Self-Service Check-in and Check-out Kiosk can be used as an alternative to the traditional front desk service. Hotel guests can conveniently check themselves in and out of the hotel at any time, fill out the registration form, pay and encode the key card.
Discover the Advantages of straiv.
Avoid long lines at Check-in
With the digital companion, your guests can complete all relevant content for check-in from home or on the go. This will help you avoid long check-in lines and unhappy guests at the front desk.
Save costs with the “Green Choice” option
The digital companion provides guests with an easy way to communicate that room cleaning is not needed for the next day. In addition, you can process defects in a time-saving manner using our interfaces with Hotelkit, for example.
Increase your direct bookings with straiv
Integrate your booking route and use straiv as another direct booking channel, free of commissions to booking portals. Use Guest Journey Messaging to send offers to guests who have already left your hotel.
Without app download
Discover our Solutions
Digital Check-in and -out works via the guests’ smartphone, a Self-Check-in Kiosk or a tablet at the reception. They offer a contactless hotel service – without app download.
Your guests benefit from a personal service and a nice conversation upon arrival, without long waiting times.
- Hotel Check-in inkl. Digital Registration form
- Without app download
- Web door opening included
- Mobile Key, Check-in Kiosk and Payment
- Quick filling
- Automatic archiving
- No manual intervention required
- Reduced waiting times
- More revenue through direct bookings
- Protect the environment
- Increase hotel rating
- Without app download
- Time saving
- State of the art technology
- 24/7 check-in / -out
- Flexible reception hours
- Easy payment processing
- Safe payment
- Safe processes
- Fully automated messaging
- More time for your guests
- Convenient guest service
- Individually plannable
Success Stories
Successful testimonials from our hotels
More than 2,500 hotels and hotel groups in 29 countries already rely on straiv solutions.
“We chose straiv as they cover most of the touchpoints in the Digital Guest Journey. The Digital Guest Journey ideally guides through the entire process with automated confirmations via email and Digital Key. Without manual intervention by hotel staff.”
Arrange free demo now
More than 2,500 hotels and hotel groups in 29 countries already rely on straiv solutions.
- Quick setup
- Directly in the browser without app download
- For hotels of any type and size
Ein Team, eine Mission
Wir digitalisieren die Guest Journey in der Hotellerie
straiv digitalisiert die Guest Journey im Hotel. Das Hotel-Tech Unternehmen setzt dabei auf einen ganzheitlichen Ansatz mit digitalen Lösungen für den Check-in & -out inklusive mobile Türöffnung, die digitale Gästemappe und einem automatisierten Guest-Journey-Messaging im Hotel. Mit den Lösungen optimieren Hotels interne Arbeitsprozesse und Hotelgäste profitieren von einem schnellen und einfachen Service über das eigene Smartphone - ohne App Download.
Why straiv?
We are the leading provider for the Digital Guest Journey in the hotel industry
With straiv you accompany your guests along the entire guest journey and provide the right hotel information and hotel services at the right time. From the first booking to the next direct booking.
Tech Partner
We work with the most innovative in the industry
A good software landscape is essential for digital hotel operations. Only when all systems communicate well with each other can processes be automated and manual interventions reduced. To achieve this, we work with the most innovative solutions in the industry. We offer deep integrations with property management systems, locking systems, payment providers and many more.
straiv Blog
Current insights and popular articles
Frequently Asked Questions
Questions about the Digital Companion for your Guests
Some functions of the Digital Companion do not require any technical prerequisites, i.e. they can also be used without integrations into existing systems. This includes, for example, the Digital Registration Form or the Digital Guest Folder. Interfaces to the property management system, the locking system and the payment provider are required for fully automated hotel operation. Thus, a Digital Check-in including payment and Digital Door Opening can be implemented. An overview of our partners with whom we are already working successfully can be found here.
No. Our Customer Success Team will guide you step-by-step through all the features and implement the solution in a joint onboarding. If you have any questions, our Customer Success Team will be on hand to help you deliver a seamless digital experience to your guests.
Hotel guests can perform many of the administrative tasks that were previously handled by hotel staff largely on their own. This means that booking, payment, check-in, door opening, invoice dispatch, etc. are all done without any intervention from employees.