The digital guest journey for your hotel

Let your guests check in online via their own smartphone and benefit from our additional digital services. straiv is your solution for a digital Guest Journey.

Join 2,500+ amazing hotels that are optimizing their hotel processes with straiv’s digital Guest Journey.

Why straiv?

We are the leading provider for the digital guest journey in the hotel industry

With straiv you accompany your guests along the entire guest journey and provide the right hotel information and hotel services at the right time. From the first booking to the next direct booking.

Discover the Advantages of straiv.

Avoid long lines at check-in

With the digital companion, your guests can complete all relevant content for check-in from home or on the go. This will help you avoid long check-in lines and unhappy guests at the front desk.

Save costs with the “Green Choice” option

The digital companion provides guests with an easy way to communicate that room cleaning is not needed for the next day. In addition, you can process defects in a time-saving manner using our interfaces with Hotelkit, for example.

Increase your direct bookings with straiv

Integrate your booking engine and use straiv as another direct booking channel, free of commissions to booking portals. Use Guest Journey Messaging to send offers to guests who have already left your hotel.

Without app download

Discover our solutions

Success Stories

Successful testimonials from our hotels

More than 2,500 hotels and hotel groups in 29 countries already rely on straiv solutions

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Hotels already rely on our solutions
Countries worldwide with straiv
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of our customers would recommend us

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More than 2.500 hotels and hotel groups in 29 countries already rely on solutions from straiv

One team, one mission

We digitize the guest journey in the hotel industry

straiv digitizes the guest journey in hotels. The hotel tech company relies on a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest directory and automated guest journey messaging in the hotel. With the solutions, hotels optimize internal work processes and hotel guests benefit from a quick and easy service via their own smartphone - without app download.


Tech Partner

We work with the most innovative in the industry

A good software landscape is essential for digital hotel operations. Only when all systems communicate well with each other can processes be automated and manual interaction reduced. To achieve this, we work with the most innovative solutions in the industry. We offer deep integrations with property management systems, locking systems, payment providers and many more.

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Current insights and popular articles

Frequently Asked Questions

Questions about the digital companion for hotel guests

Hotel guests can pay digitally at check-in or at check-out. You can set in the backend of the solution digital check-in & -out when the payment should be made by your guests. The function is always dependent on which PMS and payment provider you use. A listing of our partners for digital check-in & -out can be found here.

No. The request for credit card data is used solely to ensure two-factor authentication of hotel guests. This replaces the analog signature on the registration form. No payment is made here. Wir bieten weitere Optionen für die Gäste Authentifizierung mit unseren Guest AutoIdent Partnern. Eine Auflistung finden Sie hier.

No. Our payment model is based solely on the number of your hotel rooms. The number of check-ins performed per month is not charged.

No. Die straiv Software wird monatlich mit neuen Funktionen weiterentwickelt. This is completely free of charge for you.