The digital guest journey for your hotel
Let your guests check in online via their own smartphone and benefit from our additional digital services. straiv is your solution for a digital Guest Journey.
Join 2,500+ amazing hotels that are optimizing their hotel processes with straiv’s digital Guest Journey.
Why straiv?
We are the leading provider for the digital guest journey in the hotel industry
With straiv you accompany your guests along the entire guest journey and provide the right hotel information and hotel services at the right time. From the first booking to the next direct booking.
Discover the Advantages of straiv.
Avoid long lines at check-in
With the digital companion, your guests can complete all relevant content for check-in from home or on the go. This will help you avoid long check-in lines and unhappy guests at the front desk.
Save costs with the “Green Choice” option
The digital companion provides guests with an easy way to communicate that room cleaning is not needed for the next day. In addition, you can process defects in a time-saving manner using our interfaces with Hotelkit, for example.
Increase your direct bookings with straiv
Integrate your booking engine and use straiv as another direct booking channel, free of commissions to booking portals. Use Guest Journey Messaging to send offers to guests who have already left your hotel.
Without app download
Discover our solutions
The online check-in and check-out works via the guests’ smartphone a self-check-in kiosk or a tablet at the reception. You offer a contactless hotelservice – without an app download. Your guests benefit from a personal service and a nice chat on arrival, without long waiting times.
- Online Check-in via smarphone
- Without app download
- Self-Check-in via kiosk
- Mobile key and payment can be included
- Quick and easy completion
- Automatic archiving
- No manual interaction required
- Reduced waiting times
- More revenue through direct bookings
- Protect the environment
- Increase your hotel ratings
- Without app download
- Time saving
- State of the art technology
- 24/7 check-in / -out
- Flexible reception hours
- Easy payment processing
- Secure payment
- Safe processes
- Fully automated messaging
- More time for your guests
- Convenient guest service
- Individually plannable
Success Stories
Successful testimonials from our hotels
More than 2,500 hotels and hotel groups in 29 countries already rely on straiv solutions
Request a free demo now
More than 2.500 hotels and hotel groups in 29 countries already rely on solutions from straiv
- Fast setup. Live in 15 minutes.
- Easy access. No App Download.
- For hotels of any type and size
One team, one mission
We digitize the guest journey in the hotel industry
straiv digitizes the guest journey in hotels. The hotel tech company relies on a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest directory and automated guest journey messaging in the hotel. With the solutions, hotels optimize internal work processes and hotel guests benefit from a quick and easy service via their own smartphone - without app download.
Tech Partner
We work with the most innovative in the industry
A good software landscape is essential for digital hotel operations. Only when all systems communicate well with each other can processes be automated and manual interaction reduced. To achieve this, we work with the most innovative solutions in the industry. We offer deep integrations with property management systems, locking systems, payment providers and many more.
straiv Blog
Current insights and popular articles
Frequently Asked Questions
Questions about the digital companion for hotel guests
Hotel guests can pay digitally at check-in or at check-out. You can set in the backend of the solution digital check-in & -out when the payment should be made by your guests. The function is always dependent on which PMS and payment provider you use. A listing of our partners for digital check-in & -out can be found here.
No. The request for credit card data is used solely to ensure two-factor authentication of hotel guests. This replaces the analog signature on the registration form. No payment is made here. Wir bieten weitere Optionen für die Gäste Authentifizierung mit unseren Guest AutoIdent Partnern. Eine Auflistung finden Sie hier.
No. Our payment model is based solely on the number of your hotel rooms. The number of check-ins performed per month is not charged.
No. Die straiv Software wird monatlich mit neuen Funktionen weiterentwickelt. This is completely free of charge for you.