Automated messages
Guest Journey Messaging
Save time and relieve your staff. With Guest Journey Messaging, sending messages to your guests is completely automatic. You no longer need to create and send emails or SMS manually.
Join 3,000+ amazing hotels that use straiv to optimize their digital guest journey.
Advantages
Automate messages with Guest Journey Messaging from straiv.
Fully automated messages
100% automated messaging along the guest journey
More time for your guests
Fewer errors and time savings, reducing the workload of employees
Convenient guest service
Easy integration of important information for guests, direct access to online check-in and more...
Individually plannable
Individual and scheduled messages e.g. depending on the room category of the hotel guests
With message templates
Pre-formulated templates are available for all messages, which are sent automatically
Digital processes
Emails or SMS are sent automatically when guests trigger an event - without manual intervention
Booking confirmation
Messages are sent automatically on certain events triggered by guests. Events are for example booking, check-in, payment, check-out, invoice, no-show and many more.
Message Templates and Customization
There are ready-made message templates for you to customize and send via email or SMS. You can customize the texts and design and use your hotel logo.
Timing of the messages
You can define how many messages are sent at what time. Also, depending on the booking channel, room category and many other features, you can create segments and send different messages to different segments.
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Book a free demo now
More than 3,000 hotels and hotel groups in 29 countries already rely on straiv solutions.
- Quick setup.
- Directly in the browser without app download.
- For hotels of any type and size.
Success Stories
Successful testimonials with our Guest Journey Messaging
More than 3,000 hotels and hotel groups in 29 countries already rely on straiv solutions.
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