NEW: Indoor and outdoor self-service kiosks

The 24/7 Self-service kiosk for hotel guests

Enable your guests to check-in 24/7 365 and relieve your hotel staff at the same time. The new self-service kiosks combine straiv's software with Kiosk Embedded Systems' hardware components. The self-service kiosks complement straiv's portfolio of solutions for the digital guest journey. The kiosk is available in three versions, making it ideal for any hotel environment.

Features

24/7 365 self-service kiosk by straiv & Kiosk Embedded Systems

PMS connection

The PMS connection works with all major providers that have an interface to straiv.

Integrated payment

Seamless integration of any payment terminal with an existing terminal interface.

Integrated key card solution

Hotel guests can encode their own room cards and receive them directly from the dispenser. Key card encoding works with all common providers that have an interface to straiv.

Indoor kiosk

Ideal for indoor areas

  1. Assists front desk staff during peak check-in and check-out times.
  2. Integrates modularly into the digital guest journey
  3. Integrates with existing system environment

Semi-outdoor kiosk wall mount

Ideal for wall mounting

  1. 24/7 check-in at any time of the day or night
  2. More efficiency and less manpower
  3. Guests are independent of business hours

Tabletop kiosk

Ideal compact solution for tabletops and counters

  1. Compact & space-saving yet full-featured
  2. Integrates seamlessly with existing reception furniture and processes
  3. Support reception staff and reduce waiting times for guests

Advantages

24/7 365 Check-in Kiosk by straiv & Kiosk Embedded Systems

24/7 365 check-in

Maximum flexibility for the guest, as check-in is not tied to front desk hours. Guests can check in 24/7, 365 days a year.

No waiting times

Wait times are reduced. More check-ins can be processed simultaneously around the clock, even during peak periods.

Reduced workload and fewer errors

Thanks to the automated transfer of data through our interfaces, there are fewer errors. Staff workload is reduced, resulting in a smoother process.

Mitigation of staffing issues

Staff shortages can be addressed by supporting the reception desk with the kiosk.

High guest satisfaction

Guest satisfaction is increased by offering more flexibility and allowing staff to focus more on personalized guest service.

Increased employee satisfaction

Staff work can become more dynamic, less administrative and more interactive with guests.

Let's get started

Additional information

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More than 3,000 hotels and hotel groups in 29 countries already rely on straiv solutions.

straiv Blog

More info about self check-in with straiv