SALTO and straiv by CODE2ORDER have integrated their systems to offer a fully digitalized and automated guest journey – including Web Door Opening via the hotel guests’ own smartphone – for all types of hotels.
Jens Philipsenburg from DQuadrat Living GmbH explains how the Digital Guest Journey in the hotel, including Web Door Opening, is implemented in practice:
A digital guest journey promises both guests and hotel operators a number of advantages
For hotel guests, it offers the convenience of checking in digitally, filling out the registration form, and receiving their digital keys – without an app download – regardless of reception opening hours. Hotel operators benefit from cost savings and seamless operations. This is because hotel staff are no longer involved in the administrative process from check-in to door opening to check-out. Hotel guests handle these steps independently on their own mobile device with the help of solutions from straiv by CODE2ORDER and SALTO. Guests can thus control the entire hotel stay via their own smartphone. This works via the digital hotel services of straiv by CODE2ORDER, which are based on a PWA (Progressive Web App). The Progressive Web App offers the same functions as a native app – with the great advantage that no app has to be downloaded to the smartphone
The innovative WEB Door Opening seamlessly embeds itself into the digital guest journey
Hotel guests will receive an email confirmation after booking, directly informing them about the check-in. One click takes them to the PWA of straiv by CODE2ORDER, which can be customized for hotels, to enter all the information for the registration form and check-in. After check-in, they will automatically receive their digital keys in the PWA. These entitle guests to open all doors unlocked for them during the booked period of stay. This includes, for example, the main entrance and room door, but also entrances to conference rooms and spa areas, as well as access to parking lots. The door opening itself is done via a simple swipe in the PWA.
SALTO’s access management software automatically assigns access rights based on the booking data in the PMS and the digital check-in, which are then available to hotel guests via the straiv by CODE2ORDER solution. The mutual integration of the systems ensures the receipt of booking data, the provision of digital keys and the general exchange of data.
“By working with SALTO, we enable hotel businesses to avoid manual intervention in the entire check-in process. The Digital Guest Journey guides hotel guests through all steps including the Digital Key – and without an app download. We are very pleased to have found an innovative partner in SALTO, with whom we can further advance web door opening and digitalization in hotels,” explains Alexander Haußmann, founder and CEO of straiv by CODE2ORDER GmbH.
“Thanks to the joint integration of SALTO and straiv by CODE2ORDER, hoteliers can offer their guests a completely digital guest journey – without them having to download an app. This saves costs, reduces errors and promises guests enormous flexibility and more convenience. With these two companies, we have brought together two of the most innovative and important drivers for the digitalization of hotels and we look forward to many joint users benefiting from the advantages of the integrated solution,” says Axel Schmidt, Managing Director of SALTO Systems GmbH.
About SALTO Systems
SALTO Systems has been providing advanced wireless electronic access control solutions since 2001. The company is committed to continuous development to provide the most technologically advanced and flexible electronic access solutions for every type of door and need. This has enabled SALTO to establish itself as a global leader in electronic access control solutions
The company enhances the value of its brand by standing for solutions that set new standards in safety, handling, flexibility and design.
The groundbreaking SALTO Virtual Network (SVN) with its patented Data-on-Card technology is the foundation of this success. At the same time, the company is one of the technology leaders in cloud access solutions and mobile access with SALTO KS Keys as a Service and JustIN Mobile.
SALTO has revolutionized access control in a wide range of industries and applications and today offers electronic access solutions for markets around the world, whether for office and administration buildings, public facilities, hotels, the healthcare sector, education, wholesale and retail or airports.