Automatically increase hotel revenue along the guest journey
Upselling in Hotels
No more missed opportunities at check-in: with Straiv, you turn overnight stays into lucrative stays by offering upgrades and services exactly when the guest is ready to buy – fully automated and seamlessly.
Those who offer more, earn more
These hotels are already turning hospitality into additional revenue
Every guest, a potential upsell
Increase hotel revenue in a targeted manner
Significantly increase your RevPAR with automated offers for upgrades and services at the right time.
Full PMS integration
Real-time synchronisation with Protel, Apaleo & Co. eliminates the need for manual data entry and availability tracking.
Dynamic availability
Offers such as early check-in or late check-out only appear when the system reports a genuine vacancy.
Fully automated revenues
Additional sales are processed digitally 24/7 without burdening the front office with administrative tasks.
Secure payment processing
Integrated interfaces guarantee immediate and error-free payments directly via the guest's smartphone.
Positioning product diversity
Present yourself as an attentive host by offering room upgrades, breakfast, parking and early check-in/late check-out options.
Why you can no longer afford to forego upselling in your hotel
In times of rising fixed costs and falling margins, manually marketing additional services at reception is often too inefficient. Those who still rely on chance are losing valuable potential every day. Straiv's upselling solution ensures your competitiveness: thanks to sound, data-based information, personalised offers such as breakfast, parking spaces or late check-outs, depending on availability, are displayed directly on the guest's smartphone. This allows you to exploit the full revenue potential of each booking and turn operational necessities into a calculable source of profit – without burdening your team.
For Independent Hotels
For owner-managed establishments, Straiv is the digital assistant that reduces stress. You can solve your staffing problems by automating time-consuming standard tasks while simultaneously generating new liquidity through upselling in the hotel to ensure your long-term competitiveness.
For Hotel Groups
Secure the multi-property effect! With Straiv, you can establish a unified standard for additional sales across your entire group. You can reduce maintenance costs through deep PMS integration and manage your branding centrally, while increasing hotel revenue – systematically and measurably at every single location.
For Serviced Apartments
In a staff-free or hybrid model, technology is your most important employee. Straiv ensures that each of your apartments maximises its full revenue potential with minimal operating costs. Without on-site staff, you generate additional revenue through fully automated upselling.
FAQs
All you need to know about Upselling
In a hotel context, upselling refers to a sales strategy where guests are offered higher room categories or attractive additional services throughout the guest journey, particularly during the digital check-in process. The goal is to increase the value for the guest through personalized offers while simultaneously boosting the hotel's revenue per guest (ancillary revenue).
Straiv offers room upgrades, breakfast, parking, early check-in and late check-out.
Through a two-way integration with the PMS, the software ensures that additional services like parking spaces or room upgrades are only offered when they are actually available in the system. Real-time synchronization allows guests to make reliable bookings directly on their own mobile devices. Since the entire process from selection to data transfer is fully automated, manual sources of error are eliminated and data consistency within the hotel management system is maintained.
The upselling solution integrates seamlessly into leading property management systems such as Apaleo, Ibelsa, or Protel. Bookings for additional services are synchronized in real time and posted directly to the guest room account. This ensures stable availability for all offers 24 hours a day, 7 days a week without any additional IT effort for the hotel operator.
Yes, the hotel can configure content such as images, texts, and prices with complete flexibility. Through segmentation options, offers can be specifically tailored to target groups and particular moments within the guest journey. The seamless connection to the PMS ensures that all additional sales are processed automatically and billed correctly.