Our hotel of the month in January is the newly renovated 4 star hotel & restaurant “Alte Posthalterei”. The hotel is located in the middle of the “Westliche Wälder” nature park near Augsburg and, in addition to a mix of modern rooms and traditional accents, offers some digital solutions that make everyday hotel life easier for guests and hotel staff.
“With straiv by CODE2ORDER, we can cover online check-in and out, payment at check-in process and cover the inspection of vaccination certificates. This gives us more time again to serve our guests and overall it allows us to work in a more relaxed way. In addition, the support and service of straiv by CODE2ORDER is unbeatable!”, says Marc Schumacher from the Romantik Hotel Alte Posthalterei.
This is how the online check-in at Hotel Alte Posthalterei works in everyday life
The hotel uses the solutions of straiv by CODE2ORDER for a digital check-in and -out with which the registration forms are digitized and additionally the COVID-19 vaccination certificates as well as the test certificates are queried. In addition, hotel guests can also transact payments online at check-in, if this has not already been done. The interface to the property management system Guestline enables the automation of the process. All data entered by guests via smartphone before arrival – ends up straight in the PMS. The registration form can also be retrieved digitally at any time.
How are hotel guests made aware about the online check-in service?
This also happens automatically at the Hotel Alte Posthalterei. Thanks to the Journey Messaging solution, various emails can be sent automatically to hotel guests. When a booking is received in the PMS of our partner Guestline, an email is automatically sent. This email can be customized. Hotel guests will then find all important information about their stay and a link to online check-in in the mail.
“Thanks to the pre-written emails, online check-in is easy for our guests and the work is taken off our hands. This makes our daily routine easier and our guests like to do the check-in already before their arrival,” says Marc Schumacher from Romantik Hotel Alte Posthalterei.
The payment during check-in, as well as the automatic transfer to the hotel PMS, is enabled by interfaces to our partners. Further information can be found
here.
