The guest is the center of attention – also for the software manufacturer Oracle Suite8 and the hotel tech company straiv. The jointly developed interface between the systems enables hotel companies to optimize administrative processes relating to guest services, so that hotel employees can concentrate fully on their guests.
Hotel check-in: intelligent processes & contactless solutions
“The process of check-in and check-out is kept as lean as possible with our solution. This means lower costs for hotel operations in the long run and more time for personal guest care. We are proud about the partnership with Oracle Hospitality Suite8 and look forward to the cooperation. “, says Alexander Haußmann, founder and managing director of straiv.
Automated data transfer
With the solutions from straiv, guests are taken by the hand and digitally accompanied from the moment of booking. Check-in and filling out the registration form can be done before the stay on the smartphone or at home on the laptop. The administrative processing around the digital registration form is automated – no more manual filling in and transferring of data. This makes for an efficient, paperless front desk.
My reservation at a glance
Via straiv’s web app, guests are provided with all important reservation information in a personalized manner. For example, the room number, a virtual room key, the reservation number, the reservation status or open invoice items. Guests are always up to date and have all important information quickly at hand. After check-out, the invoice can be sent automatically.
All processes, from check-in to check-out, are designed to eliminate manual administrative tasks – which in turn ensures a high degree of flexibility in personal guest service.
About straiv
straiv digitizes the guest journey in the hotel. The hotel tech company focuses on a holistic approach with digital solutions for check-in & -out including web door opening, the digital guest directory and an automated journey messaging in the hotel. With the solutions, hotels optimize internal work processes and hotel guests benefit from quick and easy service via their own smartphone.
All solutions are based on the latest Progressive Web App technology, which enables access via any device. Without traditional app download. Currently, over 2,500 branded, individual and chain hotels in 29 countries rely on the advanced solution.
The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards.
About Oracle Suite8
With Oracle Hospitality Suite8 Property, all hotel processes can be managed in a single software solution. Whether reservations or housekeeping, restaurant or sales and marketing – the software suite supports all areas of hotel operations. The focus is on the most valuable aspect: the hotel guests.
