For the optimization of administrative processes around guest services, the software manufacturer Oracle Suite8 and the hotel tech company straiv by CODE2ORDER offer a jointly developed interface. All processes, from check-in to check-out, are designed to eliminate manual administrative tasks – which in turn ensures a high degree of flexibility in personal guest service.
An additional benefit: The lean processes lead to significant cost savings for hotel operations in the long term.
Not only the check-in and check-out, but also the payment and the filling in of the registration form can be done by the guest himself, via smartphone or laptop. This eliminates the need to manually fill out and transfer data, allowing for efficient and paperless reception.
Thanks to the web app of straiv by CODE2ORDER, the guest has all relevant information regarding his reservation at a glance. For example, the personal room number, a virtual room key, the reservation number, the reservation status or open invoice items are provided to him. In addition, the invoice can be sent automatically after check-out.
The Hafenhotel Meereszeiten in Heiligenhafen uses several solutions from straiv by CODE2ORDER. In addition to digital check-in and check-out, they also use automated guest messaging. In combination with the Oracle Hospitality Suite8 system, all processes of the reception can thus be automated, whereby the Hafenhotel Meereszeiten could register an enormous time saving in the daily routine. By eliminating administrative tasks, employees can now devote their full attention to guests.
“We are glad to have straiv by CODE2ORDER as a reliable partner for the design of the digital guest journey. The integration to our long-term partner Oracle Hospitality Suite8 offers us maximum flexibility and efficient, lean processes,” says Fabian Kohlscheen, Managing Director, Hafenhotel Meereszeiten.
Martin Becker GmbH – Suite8 Software Integrator & Interface to straiv at Hotel Meereszeiten
Martin Becker GmbH has been an IT service provider and partner of Oracle Hospitality for over 27 years and also supported the integration of the Suite8 and straiv interface at Hafenhotel Meereszeiten.
“The cooperation with Mr. Kohlscheen has been very successful since the opening of the company! The degree of utilization of the PMS system Suite8 and the number of interfaces used are above average. It is great to be able to work with customers like Mr. Kohlscheen, because he and his team are constantly optimizing the processes and we are allowed to accompany him with our services and products around Oracle Hospitality”, says Philipp Becker, Managing Partner of Martin Becker GmbH, about the cooperation.
Who is Martin Becker GmbH? As a partner of Oracle Hospitality, Martin Becker GmbH has been an IT service provider and partner of hundreds of hotel companies for over 27 years. From the purchase of software/hardware and IT solutions, to installation/setup and customization/training, the family-owned company with its experienced team stands by its customers. The high degree of specialization in the Oracle product “Suite8” is of great benefit to the customers in the integration of straiv by CODE2ORDER. Shortly after the release of the interface between Suite8 and straiv, some customers are already enjoying a running operating system environment and have been able to make their guest journey more sustainable, efficient and completely digital with Suite8 and straiv.
You also use Suite8 and are interested in straiv integration?
The Martin Becker GmbH is at your disposal and will discuss the desired next steps with you.
