Process automation Archive

Relief and improved guest experience: How the PLAZA Hotel Group optimises daily operations with straiv and DialogShift

Digital Guest Journey, Process automation, Self-Service, Staff shortage / By Tim Müller / 3 minutes of reading

What does modern guest service look like in practice? In our video success story, the PLAZA Hotel Group shows how it is overcoming current challenges, […]

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Fears of digitalisation: recommendations for hoteliers

General, Process automation / By Tim Müller / 11 minutes of reading

A certain degree of digitalisation has become indispensable for successful and sustainable hotel businesses, yet many companies are still lagging behind. However, the hotel industry

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Hotel software for small hotels: what hoteliers need to know

Digital Guest Journey, Process automation / By Tim Müller / 13 minutes of reading

Whether used by a large hotel group or a small boutique, hotel software has become an integral part of running a modern hotel business. The

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The hotel reception in transformation

Digital Guest Journey, Process automation, Self-Service, Staff shortage / By Tim Müller / 8 minutes of reading

The hotel reception is still a core element of most hotel operations as the central point of contact for guests throughout the entire guest journey.However,

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Self-Service Kiosk wie er in einem Hotel ohne Rezeption verwendet wird.

Self check-in hotel: from service to self-service

Digital Guest Journey, Process automation, Self-Service, Staff shortage / By Tim Müller / 9 minutes of reading

Reception – the heart of every hotel, the first impression and figurehead, indispensable for good guest care. Or is it? More and more hotels

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The Right Choice: Indoor- or Outdoor Self-Service Kiosks for Hotels?

Digital check-in, Digital guest folder, Digital Guest Journey, Digital registration form, Process automation, Self-Service / By Tim Müller / 3 minutes of reading

In today’s fast-paced world, hotels are constantly looking for ways to provide guests with a seamless and convenient experience. It is precisely to meet this

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Partial automation at the Empire Riverside Hotel

Digital check-in, Digital guest folder, Digital Guest Journey, Digital registration form, Process automation / By Selina Strobel / 3 minutes of reading

The Empire Riverside Hotel in Hamburg not only stands for first-class accommodations and a breathtaking view of the Elbe but also for innovation and

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Guest experience redefined: Digital Guest Journey Solutions in Hospitality

Digital Guest Journey, Process automation / By Selina Strobel / 3 minutes of reading

In der modernen Hotellerie hat die Digitalisierung längst Einzug gehalten und verändert grundlegend, wie Gäste ihren Aufenthalt erleben und wie Hotels ihre Dienstleistungen anbieten. Eine

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5 reasons why you should rely on Self-Service in your hotel: New Self-Service Kiosk by straiv & Kiosk Embedded Systems

Digital check-in, Digital payment, Digital registration form, Process automation, Self-Service / By Tim Müller / 2 minutes of reading

The modern hotel industry faces the challenge of providing guests with a seamless and convenient experience, while at the same time optimizing staffing levels.

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