Web, PIN or Key Cards: Digital key with straiv by CODE2ORDER and partners

With a digital door opening, you offer your guests a holistic digital guest journey, similar to the check-in process of well-known airlines. At the same time, you automatize your internal work processes, so the hotel staff has more time for personal guest care. Last but not least, you can save costs and time with a digital door opening by reducing the reception times.

Which type of digital door opening can be considered for you always depends on your PMS and the door locking system provider you have in use. In this article we want to clarify which options you have with straiv by CODE2ORDER to digitize the door opening. On our partner page you will find an overview of the PMS (property management systems) and door locking system providers we are currently working with.

There are 3 ways you can use straiv to implement an automated, digital process for door opening in your hotel.

1. WEB Door Opening

The room door can be opened with the guests’ mobile device. Neither an app download nor a login is required for this. The door opening works via the web connection with straiv’s digital companion. With one click, the room door (or doors in other areas of the hotel) can be opened. You do not need to purchase any additional hardware, such as tablets. 

Web Door Opening is currently available with our partners Salto, Assa Abloy, 4SUITES and Hotek


To find out how the Digital Guest Journey including Web Door Opening is implemented in practice, read our reports on the apartment hotel Das Schlafwerk and the Schlossbräu MK Hotels.

2. PIN Door Opening

The room door can be opened by guests via a PIN. Guests receive the PIN during the check-in process. The PIN is either available in straiv’s digital companion, sent by email or displayed on the KIOSK or tablet during on-site check-in (guests enter the reservation number and last name on the tablet or scan the QR code from the booking confirmation).

PIN door opening is currently available with our partner SAG Smart Access.

You can read about how PIN Door Opening looks in combination with Digital Check-in in our report on ZÄHLWERK Apartments.

3. KEY CARD Door Opening

Room card encoding at the reception is possible via our Check-in KIOSK solution. With the Check-in Kiosk software license, hotel guests can check-in independently at the reception, fill out the registration form and encode the room card – without the assistance of hotel staff.

Key Card Door Opening is currently available with our partners Salto, Assa Abloy, Häfele and Hotek.

In our report about the Hotel St. Hubertus of the Black Forest Hospitality, you will learn how the Key Card Door Opening works in practice. Furthermore, our solutions including Key Card Door Opening are also in use at Abasto Hotels.